# Strategy Hub: Problems Module
## **Strategy Hub: Problems Module**
**[](https://library.buildrunkit.com/uploads/images/gallery/2026-05/screenshot-2026-05-19-143343.png)**
The Problems module within the Strategy Hub enables teams to log, track, and systematically resolve bugs, operational issues, or blockers using Kanban boards or structured data tables.
### Managing Problems Boards
The primary interface provides a high-level overview of all active issue-tracking environments:
- Creating a Board: Click the blue + New Board button in the top-right corner to initiate a separate issue-tracking workspace.
- Directory List: View all active boards (such as the "Core Bug Tracker"), searchable by title and filterable using the Columns dropdown configuration menu.
- Board Options Menu: Click the three dots icon (`...`) on the right side of any listed board row to View, Rename, or Delete that board environment.
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- Columns & Views: Organize your issue lifecycles dynamically across columns (e.g., "First List") using either the Kanban grid arrangement or a clean line-by-line Table view.
- List Configurations: Click the three dots icon (`...`) next to any column title header to Rename the list, access Bulk Options, or select Delete List.
- Filtering & Export: Extract your active data sets using the Export function, or use the right-hand Filters side-panel to isolate entries by Priority (*Low, Medium, High*), Due Date, or completion Status.
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1. Click your list configuration menu and choose Bulk Options.
2. Use the standard colon format: `problem:description` (entering one distinct issue ticket per line).
3. Click the blue Save button to populate your board instantly.
- Title & Mark Done: Provide a descriptive title at the top, or toggle Mark as done to clear the card.
- Assignee: Designate a team member via the dropdown, or select Add External Assignee + to collaborate with outside support.
- Due Date: Set a target resolution deadline using the interactive calendar picker.
- Priority & Color Tiers: Flag critical blockers by defining their importance level (*Low, Medium, High*) and assigning a distinct card accent color (e.g., *Pink*).
- Problem Templates: Drop in pre-structured frameworks by selecting the Template utility dropdown above the description text area. Options include specialized problem-solving blueprints such as Strategic Decision, Root Cause, Risk Assessment, or Technical Debt Audit.
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- Context & Metadata: Displays your foundational core settings, including assigned team owners, set deadlines, importance tiers, and template-guided problem descriptions.
- Team Communication: Exchange real-time feedback directly within the card context window.
- Posting Updates: Type message notes directly into the Add a comment... text entry block and click the blue Send arrow button to publish.
- Activity Stream: Tracks a clear, chronological conversation log underneath the main card workspace history.
- Evidence Collection: Centralize external files, technical logs, or system screenshots directly onto the problem record.
- Uploading Files: Click the Choose Files icon block to drag and drop or browse local storage for relevant documentation items.
- Storage Rules: The platform handles image verification and securely anchors your uploaded assets right inside the targeted issue ticket layout.
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- Open & Delete: Access full collaboration tabs or wipe obsolete records from the workspace tracking board entirely.
- Move or Copy: Launch the Migration Assistant modal to copy or move issue records. You can copy/move the ticket into an Existing Board layout list, or type a fresh identifier to establish a New Board workspace directly on the fly.