- **Open Create Modal**: Click the dashed **+ Add problem** button at the bottom of any column on your problem board canvas.
- **Enter Problem Title**: Type the name of the issue into the **Task title...** field at the top of the modal.
- **Assign & Classify**: Select team members via the **Assignee** dropdown (or use **Add External Assignee +**), set a **Due Date**, and assign a **Priority** level and **Color** tag (e.g., *Orange*).
- **Add Description & Details**: Input notes into the **Description** field, apply a layout via the **Template** menu, or enable **Save description as a template** for future issue logging.
- **Save Problem**: Select **Create Problem** to add the card to your board, or click **Mark as done** if the issue is already resolved.
- **Open Edit View**: Click any problem card or select **Open** from the card's action menu (`...`) to display the modal tabs.
- **Update Properties**: Edit fields within the **Details** tab, such as title, assignee, deadline, priority, or description.
- **Save or Remove**: Select **Save Changes** to preserve updates, or click **Delete** in the bottom corner to remove the problem card completely.
- **Post Updates**: Switch to the **Comments** tab to type notes in the text box and select **Add Comment** to keep team members informed.
- **Upload Files**: Switch to the **Attachments** tab under **Upload** to drag and drop supporting files (up to 5 files, 20 MB max each; accepts images, PDFs, Office docs, archives, CSV, JSON, XML, and Markdown) or view existing uploads under **Files**.